PRIVACY POLICY
SeeMeSol Multi-Tenant SaaS Platform
Version 5 | Effective Date: March 2026 | seemesol.com/legal-privacy/
This Privacy Policy (“Policy”) applies globally and sets out the basis upon which we collect, use, disclose or otherwise process your personal data in accordance with Applicable Data Protection Laws. This Policy applies to personal data processed by the relevant SeeMeSol contracting entity providing the Services to you.
This Policy applies to personal data in our possession or under our control, including personal data in the possession of third parties which we have engaged to collect, use, disclose or process personal data for the purposes set out in this Policy.
This Policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use, disclosure, and Processing of your personal data by us. It is to be read together with SeeMeSol’s General Terms and Conditions, Terms of Use, Data Processing & Role Allocation Addendum (DPA), and any applicable Order Form. In the event of any conflict between this Policy and the DPA in respect of personal data processing, the DPA prevails. The Terms of Use are the master version published at seemesol.com/legal-tou/ and may also be presented to you at the point of registration on your applicable SeeMeSol platform instance (accessible at your platform’s /terms-of-use page). The content is identical across all platform instances.
1. Consent and Withdrawal
1.1 By visiting our Website, registering as a Registered User, registering as an Organisational User, or attending any of our events hosted on our Platform, you acknowledge that you have read and understood this Policy, and consent to the collection, use, disclosure and Processing of your personal data by us for the purposes set out in this Policy. If you do not agree with this Policy, you should not access our Website, register as a user, or use our Services.
1.2 In certain circumstances, we may process personal data where such Processing is necessary for the performance of a contract, compliance with legal obligations, or for our legitimate business interests, in accordance with Applicable Data Protection Laws.
1.3 We may revise this Policy from time to time. Where we make material changes to this Policy, we will provide at least 30 days’ notice by email to your registered address or by prominent notice on the Platform before such changes take effect. You may determine if any revision has taken place by referring to the date on which this Policy was last updated. Your continued use of our Services following the effective date of any revised Policy constitutes your acknowledgement and acceptance of those changes. If you do not agree with the changes, you should stop using the Services before the effective date and may withdraw your consent in accordance with Section 1.4.
1.4 The consent that you provide for the collection, use, disclosure, and Processing of your personal data will remain valid until such time as it is withdrawn by you in accordance with this section. You may withdraw consent and request us to stop using or disclosing your personal data for any or all of the purposes listed below by submitting your request via email to our Data Protection Officer at the contact details provided in the “Contact Us” section.
1.5 Upon receipt of your request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on the provision of our Services to you) to process your request and to notify you of the consequences, including any legal consequences which may affect your rights and liabilities. In general, we shall seek to process your request within ten (10) business days of receiving it.
1.6 Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be able to continue providing our Services to you and we shall, in such circumstances, notify you before completing the processing of your request.
1.7 Should you decide to cancel your withdrawal of consent, please inform our Data Protection Officer via email at the contact details provided in the “Contact Us” section.
1.8 Please note that withdrawing consent does not affect (a) the lawfulness of any collection, use, disclosure or Processing of your personal data prior to your withdrawal, or (b) our right to continue to collect, use, disclose, and Process personal data where such collection, use, disclosure and Processing without consent is permitted or required under applicable laws.
1.9 Users Under 18 Years of Age. The Platform is generally intended for users aged 18 and above. Certain platform instances, including those deployed for senior high school programmes, may be accessed by users under the age of 18 (“Minor Users”).
Where a platform instance includes Minor Users, the deploying institution is responsible for obtaining and maintaining appropriate parental or guardian consent prior to registration, in accordance with Applicable Data Protection Laws. By enabling Minor User access, the institution represents that all such consents have been obtained.
SeeMeSol relies on this representation and reserves the right to suspend any Minor User account where required consents cannot be confirmed.
2. Collection of Personal Data — Registered Users
We collect personal data that you voluntarily provide to us when you register on our Website, use our Services, participate in our events, or communicate with us. This may include information submitted through online forms, email correspondence, or other interactions with our Platform.
Depending on the nature of your interaction with us, we may collect data from you which may constitute personal data, including:
2.1 Technical data, which includes the URL from which you came to our Website, your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Website;
2.2 Identity data, which includes your first and last name, username, phone number, or similar identifiers;
2.3 Profile data, which includes your username and password, feedback and survey responses, career preferences, work experiences, interests, and results from personality tests, and any other items of information that you provide to us for the purposes of using or participating in our Services;
2.4 Usage data, which includes information about how you use our Website and Services; and
2.5 Marketing and communications data, which includes your preferences in receiving marketing materials from us and third parties, and your communication preferences.
You agree that your data shall, unless otherwise stated, be stored in our data centres in Amazon Web Services Singapore. Any such data centre utilised by us shall be monitored for compliance with ISO/IEC 27001:2022, ISO/IEC 27017:2015, and ISO/IEC 27018:2019, or any other reasonable equivalent information security management standard. For current certification details, please refer to aws.amazon.com/compliance.
3. Cookies
We use cookies on our Website. Cookies are small files containing a text-only string of information that our Website transfers to your computer’s hard disk. We may use both persistent cookies as well as session cookies. Session cookies are deleted after you close your browser. These cookies may be used to store information for enabling certain functions pertaining to our Services, such as completing forms, facilitating website navigation, video playback, authentication, recognising your device when you return to our Website, and allowing us to compile aggregated statistics that help us improve the structure and performance of our Website. You may accept or decline cookies by modifying the settings of your browser. Please be aware that without cookies, our Website may have limited functionality or may not work at all.
4. User Registration
If you wish to register with us as a Registered User, you will have to provide us with the following data about you, which may constitute personal data, in our User Registration Form:
- Full name;
- Email address;
- Phone number;
- Nationality;
- Country of residence;
- Institution and course of study;
- Which country or jurisdiction in which you are legally able to commence employment;
- The type of certification you are pursuing;
- Your discipline(s) of study;
- Your expected or past year of graduation;
- Your current employer;
- Any work experience or previous employment history;
- Additional qualifications or certifications;
- Relevant pastimes, hobbies or activities of interest;
- Your password; and/or
- Any other data which we may need to collect for the purposes of providing the Services to you.
You will be required to consent to this Policy in any form which you may be required to fill in, including our User Registration Form. Your data may be stored and used pursuant to the Applicable Data Protection Laws.
5. Data We Collect About Organisational and Administrative Users
This section applies to all users who access the Platform on behalf of an organisation, institution, government agency or as an authorised third party (collectively “Organisational Users”). By accessing the Platform in such a capacity, you acknowledge that SeeMeSol will collect and process your personal data as described in this section.
5.1 Employer and Client Organisation Representatives (including Government Agencies)
Where you access the Platform as a representative of an employer, client organisation, or government agency, we may collect the following personal data:
- Full name and job title;
- Work email address and contact number;
- Organisation name, type and country of registration;
- Login credentials and account activity;
- Job postings, hiring activity and recruitment decisions made through the Platform;
- Communications with SeeMeSol and with Registered Users through the Platform; and
- Any other data provided in the course of using the Platform.
We collect and process this data to verify your organisational identity, manage your platform access and account, enable connections with institutions and Registered Users, facilitate recruitment and engagement activities, communicate service updates and notices, and comply with our legal obligations.
We will retain your personal data for the duration of your organisation’s agreement with SeeMeSol and for such period thereafter as required by Applicable Data Protection Laws or as necessary to fulfil our legal and contractual obligations.
5.2 Higher Education Institution (HEI) Administrators
Where you access the Platform as an administrator on behalf of a higher education institution, we may collect the following personal data:
- Full name and job title;
- Work email address and contact number;
- Institution name and country;
- Login credentials and account activity;
- Communications with SeeMeSol through the Platform; and
- Any other data provided in the course of administering the Platform on behalf of your institution.
We collect and process this data to verify your identity and institutional affiliation, manage your platform access, enable your institution to connect with employers and support your students and alumni, and to communicate service updates and notices.
Where you upload, manage or otherwise process student or alumni data through the Platform in your capacity as an HEI administrator, your institution acts as the Controller of that data and SeeMeSol acts as Processor. The role allocation and obligations applicable to that data are set out in the Data Processing & Role Allocation Addendum (DPA), which forms part of your institution’s agreement with SeeMeSol.
5.3 Other Authorised Third Parties
Where you access the Platform as a mentor, partner, adviser, or other authorised third party, we may collect your name, contact details, organisational affiliation, login credentials, and any other data provided in the course of your authorised engagement with the Platform.
We collect and process this data to manage your platform access, facilitate your engagement with other users, and comply with our legal obligations. Retention periods will correspond to the duration of your authorised engagement with the Platform and any applicable legal requirements thereafter.
6. Collection by Client Organisations
Client Organisations may collect your personal data through our Platform in the following ways:
- they may, where SeeMeSol has approved such integration, insert tracking code into designated pages within the Platform (such as their employer profile or event pages) to measure the effectiveness of their engagement and recruitment activities. Such tracking is subject to SeeMeSol’s technical controls and your browser’s cookie and tracking settings;
- they may send engagement surveys (including “Net Promoter Score” surveys) after hosting events through the Platform. Such surveys may be sent by SeeMeSol, an institution administrator, or the employer, depending on the applicable access rights. Where SeeMeSol sends the survey on behalf of a Client Organisation, SeeMeSol acts as Processor and the Client Organisation acts as Controller of the responses. Where an institution administrator or employer sends the survey directly, they act as Controller of the responses collected;
- they may view your Talent Profile summary, subject to their institution connection being formally approved within the Platform (see Section 11); and
- they may receive your full Talent Profile and contact details where you have explicitly consented to a connection request or have proactively applied for a job or opportunity (see Section 11).
We do not control or have access to any information that you may provide directly to Client Organisations outside of the above mechanisms. We will not be responsible or liable to you for the same.
7. Purposes and Uses of Personal Data
7.1 How the SeeMeSol Recruitment Network Operates
SeeMeSol operates a multi-institution recruitment network connecting educational institutions, Registered Users and Client Organisations.
Employers may connect with one or more institutions within the SeeMeSol network. Each institution determines whether to approve such connections. Employers may only access Registered Users affiliated with institutions that have formally approved their connection request.
When you apply for a job, internship, event or opportunity, your Talent Profile information, CV, email address and contact details provided in your profile will be shared directly with the relevant Client Organisation.
Once shared, the Client Organisation processes your application data as an independent data controller under its own privacy policies and retention practices.
Client Organisations may contact you directly using the contact details provided in your application. Certain communications may occur through in-system messaging tools, which do not automatically disclose your email address unless you choose to share it.
7.2 Purposes of Processing
We may collect and use your personal data for any or all of the following purposes, which in any event shall not extend beyond what is reasonable for us to provide you with our Services:
- to perform our obligations in the course of or in connection with the provision of our Services as requested by you;
- to register you as a Registered User or Organisational User;
- to verify your identity and, where applicable, your organisational affiliation;
- to send you emails and communications in relation to our Services;
- to enable you to engage with Client Organisations, and vice versa, through our Services;
- to facilitate engagement events involving Registered Users and Client Organisations;
- to obtain, respond to, handle, and process queries, requests, applications, complaints, and feedback from you;
- to manage your relationship with us (including notifying you about changes to our Policy or Terms of Service);
- to administer and protect our business and Website (including troubleshooting, data analysis, testing, system maintenance and support, reporting and hosting of data);
- to comply with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental or regulatory authority;
- for any other purposes for which you have provided the information;
- for any other incidental business purposes related to or in connection with the above; and
- to transmit to any unaffiliated third parties including our Third Party Service Providers and agents, or relevant governmental and/or regulatory authorities, for the aforementioned purposes.
The purposes listed above may continue to apply even in situations where your relationship with us has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).
We will not use any of the content you create within our Website and/or during the course of using our Services for external marketing purposes unless your prior consent has been obtained.
8. Aggregated Data
We may collect, generate and use anonymised and aggregated statistical data derived from platform activity for analytics, reporting, research, service improvement and business intelligence purposes. Such anonymised data does not directly or indirectly identify you. Where aggregated data is combined with information that could identify you, we will treat it as personal data in accordance with this Policy.
Such processing may be undertaken for legitimate business interests, including service improvement, analytics, reporting and research.
9. Disclosure of Personal Data
We may disclose your personal data:
- where such disclosure is required for performing our obligations in the course of or in connection with the provision of our Services as requested by you;
- to Client Organisations, where such disclosure is in relation to the provision of our Services;
- to Third Party Service Providers, agents and other organisations we have engaged to perform any of the functions listed in Section 7 above for us;
- to other Registered Users participating in common engagement events; or
- to third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
10. Disclosure to Third Party Service Providers
Our Website and certain Services we provide require the services and products of Third Party Service Providers, who may require you to disclose your personal data to them through our Website.
As we use an external mailing service provided by Third Party Service Provider(s) to deliver emails to you, we may disclose your name and email address to the said Third Party Service Provider(s). We will, however, insofar as it is commercially reasonable, contractually ensure that your data is protected by such Third Party Service Provider(s) in accordance with the Applicable Data Protection Laws.
By using our Services, you expressly acknowledge and consent to the disclosure of your personal data to Third Party Service Providers for the purposes listed in Section 7.
11. Talent Profile Visibility and Data Sharing
When your Talent Profile is set to “Live” (the default state upon registration), it is discoverable within the SeeMeSol network subject to the access controls described in this section.
Institution connection gating: Employers and Client Organisations may only access Registered Users affiliated with institutions that have formally approved their connection request within the Platform. An employer that has not received approval from your institution cannot access your profile in any form.
Summary profile: By default, a connected employer may view a summary of your Talent Profile only. This summary does not include your contact details.
Full profile and contact details — employer-initiated connection: Where an employer wishes to connect with you directly, you will receive a secure in-platform message requesting your consent. Your full profile and contact details will only be shared if you explicitly accept that connection request.
Full profile and contact details — student-initiated application: Where you proactively apply for a job, internship or opportunity through the Platform, your full CV, Talent Profile and contact details will be submitted to the relevant Client Organisation as part of that application. By submitting an application, you consent to this sharing.
Contact details in free-text fields: The access controls described above protect contact details stored in your secure profile fields. Please be aware that if you include personal contact details (such as your phone number or personal email address) in free-text fields such as your CV body, bio or cover letter, SeeMeSol cannot guarantee that those details will be subject to the same access controls. We recommend that you do not include personal contact details in free-text fields.
You may review and manage your profile visibility settings at any time through your account dashboard. If you have questions about your profile visibility, please contact us at dpo@seemesol.com.
12. Transfer of Personal Data Overseas
In order to provide our Services, personal data may be transferred to and processed in jurisdictions outside your country of residence, including Singapore where our primary hosting infrastructure is located. Where such transfers occur, we implement safeguards to ensure that personal data receives a level of protection consistent with Applicable Data Protection Laws, including the Singapore Personal Data Protection Act 2012 (PDPA), the Philippines Data Privacy Act of 2012 (Republic Act No. 10173), and the Indonesia Personal Data Protection Law (Law No. 27 of 2022), as applicable to the jurisdiction of the data subject.
13. Disclosure upon Sale of Business
If the Company’s business is sold, transferred or merged with another business, your personal data may be disclosed to our advisers and any prospective purchasers and their advisers, and the new owners may collect, use or disclose your personal data in the same way as set out in this Policy.
Where an acquirer intends to use your personal data in a manner that is materially inconsistent with this Policy, SeeMeSol or the acquirer will provide at least 30 days’ written notice before those changes take effect, in accordance with the notice standard applied throughout SeeMeSol’s legal document suite. You may withdraw your consent in accordance with Section 1.4 before those changes take effect.
14. Protection of your Personal Data
To safeguard your personal data from unauthorised access, collection, use, disclosure, Processing, copying, modification, disposal, accidental loss, or similar risks, we have put in place appropriate security, administrative, physical and technical measures, such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us.
We also limit the disclosure of personal data both internally and to our agents, contractors, Third Party Service Providers and other third parties to a need-to-know basis. We require all third parties to respect the security of your personal data and to treat it in accordance with the law and in accordance with their own privacy policies.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so in accordance with Applicable Data Protection Laws.
You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
15. Retention of your Personal Data
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted by Applicable Data Protection Laws, including satisfying any legal, accounting, or reporting requirements.
We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.
16. Effect of Account Deletion
If you delete your account:
- Your profile will be removed from active platform access;
- You will no longer be able to use the Services; and
- Future activity will cease.
However, any applications previously submitted to Client Organisations will remain within those organisations’ systems and may continue to be processed in accordance with their own data retention policies.
Residual copies of data may remain in secure backup systems for a period not exceeding ninety (90) days from the date of account deletion, after which they will be automatically purged in accordance with our backup retention schedule.
17. Access, Correction and Deletion of your Personal Data
Subject to the exceptions of the Applicable Data Protection Laws, you have the right to request access to a copy of your personal data which we hold about you or information about the ways in which we use or disclose your personal data.
You also have the right to request the correction or update of any personal data of yours which we hold. We generally rely on personal data provided by you and want to ensure it is current, complete and accurate. Please update us if there are changes to your personal data.
Note: The SeeMeSol platform and services are not directed at users located in the European Union or European Economic Area, and SeeMeSol does not knowingly process personal data of EU/EEA residents as part of its primary operations. The following rights are provided for transparency and may apply to EU/EEA residents who access the platform.
If you are a user from the EU, you may also have the following rights under the GDPR, within and subject to the conditions provided in the GDPR:
- to request that we erase your personal data;
- to request that we restrict the Processing of your personal data;
- to object to our Processing of your personal data;
- to request that we transfer the data that we have collected from you to another organisation, or directly to you;
- to not be subject to a decision based solely on automated Processing, including profiling, which produces legal effects concerning you or similarly significantly affecting you.
If you wish to make (a) an access request, (b) a correction request, or (c) a deletion request, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided in the “Contact Us” section.
We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving it, we will inform you in writing within that thirty (30) day period. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the Applicable Data Protection Laws).
We may need to request specific information from you to help us confirm your identity. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also need to verify the accuracy of any new data you provide us.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if (a) your request unreasonably interferes with our operations due to its repetitious or systematic nature; (b) the burden or expense of providing access would be unreasonable to us or disproportionate to your interests; (c) the information does not exist, cannot be found, or is trivial; or (d) your request is otherwise frivolous or vexatious. Alternatively, we may refuse your request in these circumstances.
18. Contact Us
You may contact our Data Protection Officer if you have any enquiries or feedback on this Policy, our personal data protection policies and procedures, or if you wish to make any request:
Singapore and Indonesia Operations
SeeMeSol Pte Ltd
105 Cecil Street #18-18
The Octagon
Singapore 069534
Email: dpo@seemesol.com
Philippines Operations
SeeMeSol Inc.
4th Floor, Keyland Building
114 Valero Street
Salcedo Village, Bel-Air
Makati City, Philippines
Email: dpo@seemesol.com
For general enquiries: dpo@seemesol.com
19. Definitions
“Applicable Data Protection Laws” means all applicable privacy and data protection laws and regulations governing the Processing of personal data under this Policy, including where relevant: the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations; the Singapore Personal Data Protection Act 2012 (PDPA); the Indonesia Personal Data Protection Law (Law No. 27 of 2022); and any other applicable national or regional legislation. The applicable law will depend on the jurisdiction in which the data subject is located.
“Client Organisation” means prospective employers, educational institutions and course providers, clubs, associations, government agencies, and any other organisation which may be granted access to your personal data for the purposes of us providing the Services to you.
“Company”, “we”, “us” or “our” means the relevant SeeMeSol contracting entity, being either SeeMeSol Pte Ltd (Singapore and Indonesia operations) or SeeMeSol Inc. (Philippines operations), depending on the applicable agreement or service engagement. Where the Company acts as a processor on behalf of an educational institution or other organisation, this will be specified in the applicable agreement.
“CV” means the curriculum vitae of a Registered User.
“Data Protection Officer” means the data protection officer of the Company, appointed to oversee data protection responsibilities and ensure compliance with the Applicable Data Protection Laws, with contact details found in the Contact Us section.
“Organisational User” means any individual who accesses the Platform on behalf of an employer, client organisation, government agency, higher education institution, or other authorised third party, including but not limited to employer representatives, HEI administrators, government officials, mentors, partners, and advisers.
“Personal data” means data, whether true or not, about a User who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
“Platform” means SeeMeSol’s suite of hosted, on-demand software solutions, which may include SeeMeConnect, SeeMeHire, SeeMeEvents, SeeMeMentor, and such other products as SeeMeSol may make available from time to time. Further details are available at seemesol.com.
“Policy” means this privacy policy, as amended by us from time to time.
“Processing” means any operation or set of operations performed upon personal data or sets of personal data, whether or not by automatic means, such as collection, recording, holding, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.
“Registered User” means any individual who has registered with the Company through the User Registration Form as a student, alumni, job seeker or other individual user of the Platform.
“Services” means the services, information and resources provided by the Company to Users through our Website, including but not limited to: (a) facilitating engagement events with Client Organisations; (b) matching and sharing with Registered Users appropriate jobs, courses, events and/or Client Organisations; and (c) providing platform tools and administrative capabilities to Organisational Users.
“Talent Profile” means the profile created by the Registered User, which includes the data collected within the Registration Form, and if so provided by the Registered User, may include inter alia the Registered User’s career preferences, work experiences, interests, and results from personality tests.
“Third Party Service Providers” means external service providers who have entered into service agreements with us to assist us in (a) operating our Website; (b) providing our Services to you; or (c) conducting our business generally. As at the effective date of this Policy, these include:
- Zoho Corporation — CRM, email, and business operations;
- Amazon Web Services (Singapore) — cloud hosting provider;
- Dragonpay — payment processing provider (Philippines);
- Google Analytics — analytics provider; and
- such other external service providers as we may engage from time to time.
“Third Party Websites” means websites which are not owned or controlled by the Company.
“User” or “you” means any individual who accesses or uses the Platform, including Registered Users and Organisational Users, whether or not they have completed the registration process.
“User Registration Form” means the form on our Website which individuals register to become Registered Users.
“Website” means https://seemesol.com, its sub-domains, sub-directories, or associated web-portals.
Other terms used in this Policy shall have the meanings given to them in the Applicable Data Protection Laws (where the context so permits).
